Last Update: 13/03/2021

Hello international customers!

As you’ve been browsing our store, you may have noticed the significant postage costs to your country, and that this is significantly more than you may have been used to on our previous Love and Luck Merch store.

The reason we could offer such cheap postage previously was because most of our stock is built around being mailable with Australia Post’s International Economy Letter rates. Thus, we could generally avoid the very expensive Parcel rates. This meant that we could not offer tracking for our merchandise, but meant we could keep postage roughly equivalent with the cost of our actual products.

However, with the disruption of air travel as a result of the COVID-19 pandemic, Australia Post suspended it’s International Economy rates for all parcels and letters containing merchandise (ie ours). Worse, new customs regimes are now in effect, which means that merchandise can no longer be sent via letter rates, due to the differing customs requirements. As such, we have now moved to Australia Post’s International Economy Parcel rates. These rates will be the standard rates from here on in, and are the cheapest we are able to offer (and believe us, we tried!).

Further, it’s worth noting that a large number of countries are only accessible to us via Sea Mail, and even Air Mail will take a large amount of time to arrive due to current travel disruptions. Worse, some countries are completely inaccessible to us - we cannot lodge mail to a number of countries.

If you wish to check the current approximate mailing times and accessibility for your particular country, you can access this page on Australia Post’s website to see how long you can expect to wait for your order to arrive. If you intend to purchase something for a specific occasion, we strongly recommend ordering as soon as is practical, as most orders outside of Australia will arrive on the order of months from your initial order.

We understand that for many people, these higher postage rates will mean that our merchandise is simply out of reach for them, and we do regularly check for cheaper options. Should cheaper options present themselves, we’ll adjust our rates as soon as possible.